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Welcome to the search page of Ohio EPA’s Customer Support Center. Use this page to find Frequently Asked Questions (FAQs), publications and training resources. You can search our entire catalog of resources, or can search by specific category (FAQs, publications, training materials).

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  1. Asking a question using the Customer Support Center

    First, use the search function on the Customer Support Center to see if the answer to your question might already be available. If not, click on the Submit a Question tab at the top of the... Resource: FAQs | Date Updated: 06/23/2021

  2. Before You Light It . . . Know Ohio's Open Burning Regulations

    Brochure that describes Ohio EPA's open burning rules - what you can burn and where. The brochure can be found on Ohio EPA's open burning information page... Resource: Publications | Date Updated: 08/13/2019

  3. Office of Compliance Assistance & Pollution Prevention Brochure

    Explains the services and benefits of the Office of Compliance Assistance & Pollution Prevention. Resource: Publications | Date Updated: 11/30/2018

  4. What Businesses Need to Know About National Ambient Air Quality Standards and Nonattainment

    The federal Clean Air Act requires U.S. EPA to set national ambient air quality standards for pollutants considered harmful to public health and the environment. U.S. EPA has air quality standards... Resource: Publications | Date Updated: 08/13/2019

  5. Sample Collection and Evaluation of Vapor Intrusion into Indoor Air

    The guidance serves as an instructional tool for the investigation and evaluation of vapor intrusion at sites in Ohio. Resource: Publications | Date Updated: 05/17/2018

  6. E-Check requirements during Coronavirus response

    The E-Check program reopened for testing on May 26, 2020. The stations are open Monday through Friday 8 a.m.-6 p.m., Saturday 8 a.m.-1 p.m.  If you were able to obtain your vehicle’s... Resource: FAQs | Date Updated: 08/27/2020

  7. How can I change my email in OH|ID and the eBusiness Center?

    UNDER DEVELOPMENT.  If you need assistance contact ebizhelpdesk@epa.ohio.gov To change your email address in OH|ID you must login into OH|ID and from the dashboard select "edit... Resource: FAQs | Date Updated: 10/29/2020

  8. Disposing of old railroad ties from my home

    Updated Ohio EPA promotes recycling whenever possible and encourages homeowners with old railroad ties to find someone else that can use them.  Railroad ties can be used to make retaining walls... Resource: FAQs | Date Updated: 10/12/2021

  9. Regulations for home sewage treatment systems

    Ohio Department of Health Home Sewage Treatment Systems Program   The Ohio Department of Health (ODH) regulates sewage treatment systems across the state through statutory authority established... Resource: FAQs | Date Updated: 12/05/2018

  10. E-check vehicle emissions test requirements for new cars

    Vehicles four years old or newer are exempt from E-check. That means in 2010, vehicles from the 2007-2010 model years, including those with transferred ownership, do not need to be tested. Resource: FAQs | Date Updated: 12/27/2017